To succeed, executives need to develop appropriate management skills in the context of the global economy and a dynamic cultural diversity.
Culture is defined as the concept of values, beliefs, symbols are tacitly accepted, effective consolidation behavior pattern. These elements of culture including norms, values, attitudes, symbols, beliefs, morals, customs, rituals …
Differences in culture are significant barriers to the process mutual understanding. For example, cultures have exposed personal space is not the same. Humans in some cultures as the Arab and Asian countries prefer to stand close together in dialogue, while northern Europe or the United States used the dialogue with moderate distances.
Can achieve a better understanding of cross-cultural communication with the distinction between low-context culture and high context.
In low context cultures, people convey messages and meaning primarily through words. The low context cultures like Germany, Switzerland, North America, UK human expectations accurately convey the meaning intended to say.
But get noticed, message body language is still secondary to the written and spoken language. Legal contracts with exact terminology is considered important.
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In the context of high culture, a lot of human attention to non-verbal messages and delicate situations in communication with others. Status and position in society, a person’s reputation, has a lot of rights, obligations and responsibility level of his or her trustworthy.
In this culture, such as Japanese, Arabic, Chinese, Korean, people often do not talk about the elements “obvious”. In the cultural context of Japan’s high, the ritual exchange business cards with essential social and not read a business card has been awarded is impolite, because the company and ministry partners will determine to say and say what will be.
According to experts, the international media, the process of strengthening business ties in an important role. For the Japanese, the ring assembly, and social relations it is necessary to collect contextual information, as the basis for evaluating the characteristics of the partners.
At another point, the view see time as the silent language of culture. A single time span (monochronic time) is the sense of time as a line is divided into the standard units such as days, hours, minutes, seconds.
In the single-span cultures (North America, Northern Europe), it is assumed as the same clock, and time is considered money. General rule is to use your time most efficiently, especially right now.
Time multi-rate (polychronic time) is to feel time is flexible and multidimensional. Administrators in the multicultural rhythms (Latin American, Arab, Mexican) does not see any problems with loose schedule, meetings overlap.
Governance in multicultural context
administrators in the international environment must operate simultaneously on a number of platforms, derived from the culture of origin, local culture or organizational culture they work.
Management theory can not apply the same, but need to adapt according to the national cultural characteristics. Research on governance comparison, a relatively new field, which is the study of organizational behavior and management practices how differences across cultures.
Administrators in the international environment must operate simultaneously on a number of platforms, derived from the culture of origin, local culture or organizational culture they work. In every culture, the concept of competence, bureaucracy, creativity, collegiality, assertion, responsibility to experience different ways.
There are many requirements for a successful administrator in the environment of globalization. Foreign language skills are the first door opens intercultural understanding (cross – cultural).
Interpreters can not completely replace the negotiations. Language skills help people working in an international environment to enhance self-reliance, self-confidence, to show respect for the employer or foreign visitors in their work, as well as help build relationships and the trust.
Mastering foreign languages also helps administrators improve understanding of the culture, minimizing cultural shocks, while improving the probability of success when starting a business abroad.
The training in the field of intercultural very important to help people to live and work comfortably in a different culture.
Apart from training foreign language conversation skills, programs and documents on the history, culture, institutions, geography and economics play an important role in the absorption of different cultures.